Shipping & Delivery Policy

1. Digital Products

Digital products do not require physical shipping.

After successful payment, eligible digital products may be delivered through:

• Customer account/download section.
• Download link.
• Registered email address.
• Other digital delivery method specified on the product page.

Customers should ensure that the email address and account information provided during checkout are correct.

If you do not receive your digital product after successful payment, please contact customer support with your Order ID.

2. Physical Products

Physical products are shipped to the delivery address provided by the customer during checkout.

Customers are responsible for providing a complete and accurate:

• Name
• Mobile number
• House/shop number
• Street/locality
• City
• State
• PIN code

We are not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer.

3. Order Processing

Orders are generally processed after successful payment confirmation.

Processing time may vary depending on:

• Product availability.
• Order quantity.
• Product type.
• Working days.
• Holidays.
• Operational circumstances.

The estimated processing or dispatch time, where applicable, may be displayed on the product page or communicated after the order is placed.

4. Delivery Time

Delivery time depends on the shipping location, courier partner, product availability, weather, holidays, transportation conditions, and other circumstances.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Delays may occur due to circumstances outside our reasonable control.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or mentioned on the relevant product page.

Shipping charges may vary depending on:

• Delivery location.
• Product weight.
• Package size.
• Order quantity.
• Shipping method.

6. Tracking

Where tracking is available, the tracking information may be provided through email, customer account, WhatsApp, or another communication method.

Customers should use the tracking information to monitor their shipment.

7. Failed Delivery

If a shipment cannot be delivered because of:

• Incorrect address.
• Incorrect phone number.
• Customer unavailable.
• Customer refusing delivery.
• Incomplete address.
• Repeated delivery attempts failing.

Additional shipping or re-shipping charges may apply where applicable.

8. Damaged Package

If a package appears visibly damaged at the time of delivery, customers should, where possible, record photographs or video of the package and contact us promptly.

For damaged or incorrect products, please refer to our Refund & Cancellation Policy.

9. International Shipping

Unless specifically stated on the product page, we currently do not guarantee international shipping availability.

If international shipping is offered, applicable shipping charges, customs duties, taxes, import fees, and other charges may be the responsibility of the customer unless otherwise stated.

10. Shipping Restrictions

Certain products may not be available for delivery to every location due to courier restrictions, product characteristics, operational limitations, or other reasons.